For consumers to address regarding::
a) technological connection;
b) the provision of electricity transmission services;
c) organisation of electricity accounts;
d) organisation of customer service, provision of customer service office contact details, appointment registration, as well the use of interactive services of the company’s official Internet website;
e) the non-conformation of electrical quality to the technical regulations and other mandatory requirements;
f) interruptions of electrical transmission, termination or restriction of the electricity transmission modes.